When you work with us for flower care consultation, we collect information that helps us provide better service and maintain your garden's health records.

We also collect technical information when you visit skillzari.it.com, including your IP address, browser type, and pages viewed. This helps us improve our website and understand which resources are most helpful to our clients.

Your information serves specific purposes in our consultation practice. We use personal details to schedule appointments, send care reminders, and maintain communication about your garden's progress.

Plant and garden information helps us track treatment effectiveness and provide ongoing recommendations. Sometimes we'll reference previous consultation notes to suggest seasonal adjustments or notice patterns in plant health.

For billing purposes, we process payment information through established payment processors that meet international security standards. We don't store complete payment card details on our systems.

Website analytics help us understand which plant care resources are most popular and identify areas where we should develop additional educational content for our Baku clients and beyond.

We don't sell or rent your personal information to third parties. However, there are specific situations where we may share limited information:

Specialized Plant Experts: Occasionally, we consult with botanical specialists or plant pathologists about challenging cases. In these instances, we share only plant photos and symptoms, never personal contact information.

Service Providers: Our appointment scheduling system, email communications, and payment processing involve trusted third-party services. These providers have access only to information necessary for their specific function.

Legal Requirements: We'll disclose information if required by Azerbaijan law or legal process, though this has never occurred in our practice.

You have significant control over your personal information and how we use it:

To exercise these rights, contact us directly at [email protected] or call +994702260990. We'll respond within 15 business days and work with you to address your specific needs.

Protecting your information is a practical priority in our daily operations. We use several security measures appropriate for a consultation business of our size.

Digital files are stored on encrypted systems with access limited to essential team members. Physical consultation notes and plant photos are kept in secure locations at our Premium Plaza office.

When we communicate about your garden or send photos for specialist consultation, we use secure email systems and remove identifying information when possible.

If we discover any security incident affecting client data, we'll notify affected clients within 72 hours and take immediate steps to prevent further exposure.

We keep different types of information for varying periods based on business needs and legal requirements:

After these periods, we securely delete or anonymize information unless you request earlier deletion or we have specific legal obligations to retain certain records.

As a Baku-based business, we primarily store client information within Azerbaijan. However, some of our service providers operate internationally.

Our email system, website hosting, and payment processing may involve servers in the European Union or other countries with strong data protection standards. We work only with providers that maintain appropriate security measures.

When consulting with international plant specialists, we share only plant photos and symptoms, never personal identifying information or property details.

We review this privacy policy annually and update it when our practices change or new regulations require adjustments.

Significant changes will be communicated through email to active clients and prominently displayed on skillzari.it.com for at least 30 days before taking effect.

Minor clarifications or contact information updates won't trigger individual notifications, but we'll always maintain the "last updated" date at the top of this policy.